Yes, you can – at Virgin Media, we don’t need to run your broadband through a landline. Email. You might also need to change it if your current package isn’t available at your new address. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Virgin Media Bigger Combo Bundle, Ultrafast Fibre Broadband + Weekend Calls. average UK speed*. 2Gb Broadband + Loaded TV. Discover the best and worst broadband providers in the UK with our expert reviews. Hub 5, Hub 5x and Hub 4 - Test my broadband speed. Check which Hub you’ve got and then pick the test you need. See your balance and make quick payments. Virgin Media - 1130Mbps, BT - 900Mbps, Vodafone - 910Mbps, TalkTalk - 944Mbps, Sky - 900Mbps, Plusnet - 500Mbps. Not a customer? Talk to us about joining: 1800 940070. Your engineer will arrive at your chosen time on your chosen day. 3. Virgin Mobile - Other legal stuff from 17 June 2022. Next, tap Check. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. ie provides answers to all your broadband, TV and Home Phone questions here. Not a customer? Talk to us about joining: 1800 940070. Clear basket. Virgin Media O2 is getting into the Christmas spirit early by handing out free broadband speed boosts to thousands of its customers. Experiencing issues with your change package in your Virgin Media? From managing your services in broadband, TV and landline to your changing your Direct Debit in mobile, find everything you need to know with our package change help and support page. Keep everyone online . Ofcom said it was concerned about the number of complaints from customers saying it was difficult to leave Virgin Media, which has about 6 million broadband and pay-TV users and is a part of the. Broadband. It’s the quick and easy entertainment service that pairs perfectly with our lightning-fast broadband, offering speeds up to 22x faster than the UK average. If you are, you’ll continue to be charged £12. With 47 million UK connections across broadband, mobile, TV and home phone, Virgin Media O2 will bring together next-generation gigabit broadband and 5G services. Unlike BT and Sky, Virgin Media runs on its own cable network. Go to Account settings, then Account details b. Virgin Media broadband prices start from around £28 a month, going up to around £45 for its most expensive Gig1 broadband. See how we scored Best in test. Standard broadband, also known as ADSL broadband, on the other hand, relies on copper tubes to transfer data from the exchange. What’s changing: Your package until 23/02/2023: £123. Its headquarters are at Green Park in Reading, England. How to change my Virgin Media or Virgin Mobile package by phone. After finally giving notice, my husband suddenly starting received daily missed calls. Wed 23 Aug 2023 19. £8 a month add-on or at no extra cost. If you are an existing Virgin Media customer looking for help and advice with your service, or if you want to upgrade your existing package, you can call Virgin Media's customer service number on 0345 454 1111 or 150 from a Virgin Media phone line. Save for Sections A. Contact centres are also affected, it said in a statement on Twitter. Get average download speeds of 362Mbps with our M350 fibre broadband. Typical cost is from £26. For only £26. Virgin Mobile – 789 on a phone of ours. That means you can stream, game, browse and keep your smart speakers connected without worry of fair. No setup fee is available on all bundles, broadband & phone, and broadband only packages. This information is updated every 15 minutes, so you're always in the know. Visit BT Broadband » ↑ Comparison table. Virgin TV 360. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly engineers are happy to help. ac. Mon - Fri 9am to 6pm. Estimates suggest that only around 60% of properties in the UK can access Virgin Media's broadband packages. Help with Volt. About Virgin Media; Careers; Advertise with us; AccessibilityYou can purchase a mobile internet dongle from a number of UK networks. Virgin Fibre Areas only. There’s a network fault in your area. To change your network name and password, go to the Broadband tab, tap the menu symbol in the top right corner and tap on WiFi networks. You can either sign in to your My Virgin Media app and run a check from there, or you can head to our service status page and search using your postcode and the account holders’ last name. It’s supplied to your home by an internet service provider (ISP), such as BT or Virgin Media. In fact, Virgin Media can legitimately claim to be the UK's fastest widely available broadband – with its 1130Mbps Gig1 service available to everyone on its network. You may need to use the. For more information, select the type of broadband service you're planning to switch to on Virgin Media: Broadband Plans. Doesn’t include Upload speed add-on; (2) Our moneyback WiFi coverage guarantee with. EE’s broadband speeds: 10Mbps, 36Mbps, 67Mbps, 145Mbps, 300Mbps and 900Mbps. On your installation day, your engineer will arrive in a. This promotion means you won’t pay the usual setup fee of £35. Virgin Mobile billing. 8 Virgin Media discount codes for November 2023. Virgin Media deals, packages & bundles. As a Virgin Media broadband customer, you can set-up our Web Safe security service free of charge, which works with any device connected to. Why you’ll love Virgin Mobile; Stay connected with Virgin Mobile; Already with us? Using your phone abroad; Get help with your mobile; Lost or stolen phone; Get the Virgin. While Virgin Media’s minimum commitment is 18. Switch broadband in three easy steps. M350 – 362Mbps, great for gamers, video streamers and at-home workers. The check will show if there are Virgin Media faults in your area, under each of the three services; broadband, TV and phone. Virgin Media was the UK’s first provider to offer broadband, home phone, TV, and mobile plans. £62 a month for 24 months. 25pm: "Unfortunately we have seen a repeat of an earlier issue which is causing intermittent broadband connectivity problems for some Virgin Media customers. And it’s available to both new and existing customers who take a Virgin Media broadband package at no additional monthly cost – whether you go for a broadband-only or broadband and. Virgin Mobile package. Corporate Contact UsBut as outlined above, Virgin Media is generally better value for money and gets you a faster service. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. Customers across the country were reporting a complete failure of their broadband service for. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. Compare broadband. Virgin Fibre Areas only. Mega Volt bundle treats you to an O2 sim and Netflix Standard on top of your new TV, broadband and phone services. Excludes broadband faults and broadband network outages. . Excludes Essential broadband customers from 10 November 2022. At least 30Mbps download speeds in every room or £100 one-off credit. Customer score. ie. Poor speeds far below what was advertised. Bear in mind that you might have to pay for this call - the best time to ring is 8am Monday-Friday or 9am on Saturday to cut down your time on hold. £8p/m extra or included with Gig1 or Volt. Pros. TV packages. 9% network reliability. 4. Simply check out the service status checker below and enter your account number. No setup fee. Virgin Media services are only available in eligible Virgin Media network areas. We've reviewed all popular broadband providers including BT, Sky and Virgin to help you save money and find the best broadband provider for you. 1. Head to our service status page, and search using your postcode and last name (or sign in to your My Virgin Media mobile app and head to Service Status). No setup fee is available on all bundles, broadband & phone, and broadband only packages. Published: 30 Jun 2023 10:30. With Voom Gig1, you get download speeds right the way up to 1000Mbps and upload speeds up to 100Mbps. Millions of customers of Virgin Media and Virgin Mobile are facing price increases in spring, with TV and broadband subscribers having to pay £56. In the UK, Virgin Media offers Voom fibre broadband plans for business, with download speeds of up to 1,000Mbps (1Gbps). Other ways to get help. Go even faster than M250. Unlike some, we won’t charge you a bean extra to keep your equipment and services in tip-top condition. The widespread launch of the 1. If you have spoken to someone that you know believe to be fraudulent and have been asked to install computer software, here are some simple checks you can carry out: Run a virus check on your computer. Your account. Choose your package. M250. The call centre runs from 8am – 9pm Mon-Fri, 8am-8pm Sat, and 8am-6pm Sun. All our deals are unlimited broadband packages - download and stream what you like. 2Gb Broadband & Loaded TV : Minimum period of 12 months applies. Broadband & sim deals. uk' email address. 40 more a year for the services from 1 March. It’s free to sign up and has many features. Networking and WiFi. Your friend must keep their Virgin Media service beyond the 30-day cancellation date for you to be eligible for a reward. Wrong for so many years constant poor service and bad quality from broadband quality to customer service (lack of it) through to billing (even worse). These estimated speeds apply to all new customers who buy our broadband services, and to existing customers who changed their broadband services, on or after February 28th 2019. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. Sky is offering superfast broadband to new customers for just £30 a month on an 18-month contract. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Virgin Media has confirmed that there is an “issue that is affecting broadband services”. Virgin Media's Hub 3, Hub 4 and Hub 5 give customers fantastic WiFi connections all year round. £5 per month* (except Ultimate Oomph and Gig1 customers, where it is included for no additional monthly charge). Enter your postcode to see if you can get our services. Or you may be quicker than average! You won’t be involved the whole time. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Includes a 30-day money-back guarantee so you can try it risk-free. With another provider you will get new customer pricing. Virgin Media tweeted at 5. Up to 3 WiFi Pods if needed. Email address. 10GB boosted to 20GB) Up to £150 off a connected device such as a tablet or smartwatch when taking a new O2 Pay. All of the products on this page are subject to survey, network capacity and a credit check. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. With over 190 channels, the Virgin Media Maxit TV package offers entertainment for every mood. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Broadband only. All the big providers took part in Black Friday sales last year, from Virgin Media, Sky, Vodafone and BT with half-price packages and free perks thrown in, like 12 month Amazon Prime subscription. In comparison, 48% of BT speed test results scored above 50 Mbps. Early Disconnection Fees- PAYM & SIM Only Contract. Virgin Media has been hit by a widespread broadband outage in the U. It’s also worth mentioning that Virgin Media offers the fastest widely available fibre optic package in the UK, with average download speeds of an eye-popping 516Mbps. The company has been a subsidiary of Liberty Global plc,. Once a SIM card is inserted it operates like a mobile broadband router. £8 a month add-on or at no. Experience everything entertainment has to offer with our incredible packages that combine epic TV, superfast broadband and our new Intelligent WiFi. Virgin media expect me to pay £8 a month for booster boxes, I have declined this as I am already paying for a service that I am not receiving. Check which Hub you’ve got and then pick the test you need. Our , which you can add anytime, start from £2. We’re pretty good at. Excludes broadband faults and broadband network outages. Once in a while, you might find that your Broadband, TV or Phone service isn't working properly because of planned maintenance work, an unexpected network outage or a fault with your equipment. Flexible call plans to stay connected with your loved ones. Virgin Media services are only available in eligible Virgin Media network areas. Virgin Media broadband is the top choice for those seeking unmatched speed, making it ideal for gamers, streaming enthusiasts, and busy households. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. £8p/m extra or included with Gig1 or Volt. Virgin Media broadband M250 Fibre broadband. You’ll just need Virgin TV with the Virgin Media: TiVo® Service to enjoy it. Virgin Media brags that it offers speeds that are up to 16x faster than those offered by BT and Sky. The best way to contact Virgin Media to cancel is over the phone. Virgin Media sometimes goes down for customers. If your original Virgin Media broadband contract is up and you’re now on a rolling monthly deal, getting out is pretty simple. Available with M50 broadband or faster. Just follow the steps below: into our broadband postcode checker and tap ‘check availability’. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Virgin Media M50: 54Mbps avg. Out of 5,590,397 speed tests recorded on the BT network. 2. These cables are capable of delivering much faster speeds than a standard copper wire network. Access your bills, diagnose faults and manage your package. Get more information on the advertised Virgin Media broadband speeds here. As Virgin Media first rolled out its fastest 'Gig1' broadband service a couple of years back, it supplied the hastily summoned Hub 4 router to early adopters. New customers can get up. Customers must have Virgin Media Broadband at all times to avail of Loaded TV. At Virgin Media, we offer a range of broadband speeds and packages, from our M125 fibre broadband, to our fastest Gig1 Fibre broadband, which provides average download speeds of 1,130Mbps (the most widely available gigabit broadband in the UK). 99 a month. Choose. Virgin Fibre Areas only. Tap the App. Mobile. All the big providers took part in Black Friday sales last year, from Virgin Media, Sky, Vodafone and BT with half-price packages and free perks thrown in, like 12. We currently reach just over 53% of homes in the UK and we’re expecting that to rise. Broadband for 12 months: £407. Gaming Support. g. The best times to game online or make big downloads, for example, would be when connection is fastest. Virgin Media Broadband Contact Email: Virgin Media does not offer a specific email address for. You’ll know it’s ready when the white power light at the front of the Hub is on. Mon - Fri 9am to 6pm Billing and Sales. Virgin Media’s broadband isn’t just fast, it’s totally unlimited too. 15 if we don’t turn up on the promised day of an. 99 a month Your package from 24/02/2023: £123. Yes, you can – at Virgin Media, we don’t need to run your broadband through a landline. compare you'll find great broadband packages from. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. Claim rebates for completed homes (optional) Broadband, TV and phone deals Broadband, TV, phone and SIM deals Black Friday broadband deals Broadband no upfront cost. Get more information on the advertised Virgin Media broadband speeds here. 4Mbps), based on UK Home Broadband Performance Report , measurement period March 2023. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Note that. 37 in additional expenses and goodwill, on top of the refund of your monthly service charges which means, in. Virgin Media say its customer care team may contact customers after they’ve cancelled to try and ‘address the reasons why they’re leaving’ and once again, try and offer a ‘new package that best meets their needs. EE vs Virgin Media: average broadband speeds. See full list on techradar. From gripping drama, top-flight comedy and channels for the kids, to every BT Sport channel and a selection of Sky Sports, you can tune in and chill out. Search Search. 4 or A. The new fibre phone line is designed to work with the same phones as the old copper line. Broadband, TV and phone deals Broadband, TV, phone and SIM deals Broadband and phone deals TV and. Up to 3 WiFi Pods if needed. Plus get help on things like wayleave & access agreements. The New My Virgin Media App Service Status info is available in the new My Virgin Media app, which is available from the Apple iTunes store (iOS 9 and above. You just need to give Virgin Media 30 days’ notice that you want to leave. Head to our service status page, and search using your postcode and last name (or sign in to your My Virgin Media mobile app and head to Service Status). Ultrafast is an internet speed between 100. Virgin Media offers a wide range of broadband speeds, from 54Mb up to a super speedy 1. If not, then you can start looking at the next avenue, your local WiFi connection. If you are uncertain about whether a Virgin Media contact number is chargeable, make sure to check your phone-plan details in advance of calling, or use an alternative contact method where possible. 1. If you think you’ve used the incorrect bank account details when paying via bank transfer. Simply register up to five of your devices with this free streaming service and you can watch Virgin TV on two devices at the same time, wherever there’s WiFi or mobile internet connection in the UK. Virgin Media is facing calls for the telecoms watchdog to urgently investigate the legality of its broadband contracts, under. Sign in or register Introducing the My Virgin Media app It's easy to find the help you need for your broadband, home phone and mobile account on the go. If you’re a Virgin Mobile customer, dial 789 from your Virgin Mobile phone, or 0345 6000 789* from any other phone. Whether you’re just looking for a good internet connection or want to add more services like phone and TV, you’ll be able to find the right broadband deal for your household. Its headquarters are in Hook, Hampshire, United Kingdom. Choose broadband and phone or broadband only deals from the wide range of monthly broadband contracts. Although those who do receive excellent speeds, great customer service and a range of. However, 30-day rolling contracts come with an upfront fee of £45. See also. Discussions about Virgin Media's broadband service and packages. £8p/m extra or included with Gig1 or Volt. Virgin Media Reliability. 2023-09-10 13:33:08. Choose your package. With WiFi Max, we want to make sure you’ll enjoy download speeds of at least 30Mbps in every room – if you don’t, we’ll send you one of our signal-boosting mesh WiFi Pods. At least 30Mbps download speeds in every room or £100 one-off credit. Mobile customers can also use the app to keep on. 50 £0 View Deal. When you’re booking your move, let us know if you want to choose a new package for your new home. g. Customers on the new M125 package will get a 22% uplift with average speeds of. It allows you to game online, stream in 4K, and video chat, all at once. Loaded TV : Minimum period of 12 months applies. Phone line - 5 mins. How to cancel your Virgin Media contract. If you'd like to buy a Virgin Media product like broadband or TV you can contact a dedicated Virgin Media team on 0330 165 6723. Service status isn’t just a Virgin Media broadband checker, it’s an overall Virgin Media fault checker. If you don’t need broadband and a landline, we also offer 4 packages with fast speeds for light, medium and. Packages; Broadband and TV; View Broadband deals; Upgrade your existing package; TV. Virgin Media offers four multi award-winning services across the UK: broadband, TV, mobile phone and landline. Black Friday 2023 deals. The best way to cancel Virgin Media is over the phone. Get superfast broadband, calls and award-winning TV content with Sky. If you’re unhappy and make a complaint, please let us try to put this right, so you’re completely satisfied, in 8 weeks or sooner. £29. Virgin Media's customer service team is on 0345 454 1111 for broadband, TV, landline and mobile customers. Virgin Media has often upgraded customers’ broadband speeds for free, timed with price rises. With M500 Fibre Broadband, we can keep up with even the busiest of homes. At the time of writing (June 2023), an entry level M50 broadband deal is £38 per month for 18 months. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Overview. Mon - Sat 9am to 6pm Technical Support. Report the fraudulent caller. 2Gb Broadband : Minimum period of 24 months applies. The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. Terms and Conditions – PAYG Mobile. Multiple broadband speed tests over time can show if and when speed fluctuates. Post: You can send a letter to Virgin Media, Sunderland, SR43 4AA. Discover the best and worst broadband providers in the UK with our expert reviews. However, as providers have been found to have missed the deadline to introduce these new rules, you may wish to contact Virgin Media to confirm you are leaving,. 59pm on the confirmed activation date. Fibre broadband. Online via the Virgin Media website. For queries about Virgin Media's services, please call our team on 0345 454 1111* or dial 150 from a Virgin Media phone line. You can also visit an O2 store. User reports indicate no current problems at Virgin Media. Doesn’t include Upload speed add-on; (2) Our moneyback WiFi coverage guarantee with. Virgin Media has unveiled Stream, a service that brings all your streaming apps under one UI and into one flexible, monthly bill. Broadband. 2million internet, call, TV or mobile customers in the UK. In some areas, there's the option of speeds up to 900Mb if you have access to a full fibre network, but BT’s coverage for this service is currently limited. 99pm. It's less widely available than some other providers, at 52% national coverage compared to 97% of the. Plusnet is a brilliant alternative to the bigger names in broadband. Broadband only deals Broadband, TV and phone deals Broadband, TV, phone. Real. Manage order or appointment. 99 a month for two years. Further exclusions & legal stuff apply. If you're having your services installed by one our engineers, you'll be able to choose the installation day and timeslot when you place your order. If you are moving abroad, we will have to cancel your Virgin Media subscription in Ireland. Step 2: Order your Virgin Media Broadband service. Virgin Media engineer installation. (Use our comparison tool to check the current prices, of course. Find the Broadband Best Offer for Your Home. Some responses may not be immediate but it allows you to carry on with your day rather than waiting to get through on the phone. I faced the frustration of call centre queues, had to explain numerous times why I wanted to leave and was warned I’d face slower speeds if I left. If you’re not currently a Virgin Media customer, you’ll need to get Virgin Media broadband before you’re able to get a Stream box. Finding out prices from other providers will also help benchmark any renewal offer that VM come up with. No, you can keep using the same phone you’ve always used. 230+ channels. Once connected, the service blends live TV, catch up TV and on-demand services into one, curated to your tastes and interests. Virgin Media's ultrafast broadband packages combine high-speed. NordVPN: Our #1 pick for Virgin Media customers. What to watch. When you have Virgin Media Fibre Broadband, you don’t need a phone line. 50 a month. Virgin Mobile package. And we are also Ireland’s best broadband, as awarded by Umlaut Best in Test 2023. com. co. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. 5 above, your Virgin Media services shall continue and your Virgin Media minimum period will be unaffected. At least 30Mbps download speeds in every room or £100 one-off credit. It's such a useful link that it's on every page of the Community! 2. That’s more speed to spread across your devices. Gaming Support. What could delay your broadband installation? There are several commons reasons for experiencing a delay to your internet installation:Speed test analysis of BT Broadband shows a worse speed range than Virgin Media Broadband, ranking 55th nationally among 96 providers in the UK. your cable modem or your Airtime plan) provided by Virgin Media Limited or any other member of the Virgin Media group (“Virgin Media” or “we”) in connection with your Virgin Media services (broadband, telephone,. Broadband replaced the original dial-up internet connection, which was significantly slower than today’s. Up to 3 WiFi Pods if needed. Virgin Media services are only available in eligible Virgin Media network areas. Time slots are from Monday - Saturday, between 8-1pm and 1-6pm. Check your postcode: Enter your postcode and address into the box on our Uswitch broadband page to see what's available in your area. Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Noel joyce WiFi going on and off here in Limerick. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. Click the Link. We’ve been recognised year after year for providing the fastest widely available broadband speeds, and. Virgin Media, which provides broadband, phone and TV services in the UK, is in hot water with regulators over allegations that the company is making it difficult for customers to cancel their contracts. If you think you’ve used the incorrect bank account details when paying via bank transfer. Use Virgin Media phone lines when calling from a different provider. A master socket is the main socket for the phone line in your home, not an extension socket. Set up a Hub. These are arrival timeslots. Virgin Media is a large internet provider in The United Kingdom, and we have seen broadband speeds as high as 4,427 Mbps from Virgin Media's coverage area, and most of their users see real-world internet speeds in the. TiVo. It’s official! Virgin Media broadband comes with 99. This promotion means you won’t pay the usual setup fee of £35. * WiFi hotspots. Virgin Media services are only available in eligible Virgin Media network areas. Active O₂ customers and Virgin Media broadband customers only. No setup fee is available on all bundles, broadband & phone, and broadband only packages. The engineer will bring everything needed to install your Virgin Media services on your chosen day. The pandemic has shown the vital role our services play in keeping people connected to their loved ones, as well as helping millions to work from. TV box - 15 mins. 33 a day and you’ve been paid £830. Set up and change your Direct Debit details. At the start no coverage in back of 3 bedroom house. If your broadband or landline service stops working, you will simply have to. Whether you’re with Sky, TalkTalk, Virgin Media or anyone else, we’ve made it as simple as possible to switch broadband provider. Virgin Media pricing. At least 30Mbps download speeds in every room or £100 one-off credit. All at a lower monthly cost, for a limited time only. Internet access and registration required. Available with M50 broadband or faster. Our teams are currently working to identify and fix the problem as quickly as possible and. If none of the above are working, call us on 150 from your Virgin Media Phone or Virgin mobile, or 0345 454 1111* from any other phone. TV packages. And with its Gig1 Fibre Broadband averaging speeds of over 1Gbps, it’s the country’s fastest broadband. Over 400 servers in the UK and over 5,500 worldwide. TV 360 and home phone not currently available in 2022/23 network expansion areas. Since having Virgin Media installed the Internet keeps disconnecting. Subject to paragraph 35 (exclusions), Virgin Media shall credit a customer if it does not activate a fixed line or broadband service by 23. £8p/m extra or included with Gig1 or Volt. Virgin Media is part of NTL:Telewest. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. Further exclusions & legal stuff apply. Broadband, TV and Landline offers. O2 have a team dedicated. Broadband. View your bill. Check Virgin Media availability. This promotion means you won’t pay the usual setup fee of £35. no setup cost. Gig1 Fibre Broadband (average download speed 1130Mbps). 264 Mbps. At Virgin Media we aim to keep you informed of any updates that may be affecting the services in your area. The price you pay will always be equal to or often cheaper than the price you would pay by going direct to the.